Contact information
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If you have product questions, need assistance placing an order, and for any other general issues regarding the Integy web store or Integy-branded products, you can reach out to our friendly customer support team by emailing our customer service team direct at helpdesk@integy.helpdeskmx.com
The Help Desk is active between 11:00AM-4:00PM (PST) during regular business hours. We are closed on weekends and major holidays. We do not provide telephone or in-person customer service.
3RD PARTY-BRANDED CUSTOMER SUPPORT
Products sold by Integy that do not bear the Integy brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products (including products that are not Integy-branded but packaged or sold with Integy products). We can only offer limited repair/replacement services for these 3rd-party branded items (subject to availability). Please contact the manufacturer directly for any after-sales technical support and/or manufacturer warranty service; examples of 3rd party branded items include items from:
- 1up Racing http://pick1up.com
- 3 Racing http://os.3racing.hk
- G.T. Power http://www.gt-rc.com/en/
- Heng Long (parts) http://henglongtankparts.com
- Muchmore Racing http://www.muchmoreracing.net
- Power HD https://www.chd.hk/
- RC Squarehttp://www.rc-square.com
- RC Ride http://www.rc-ride.co.jp
- Schuur Speed http://www.schuurspeed.com
- SkyRC http://www.skyrc.com
- Street Jam http://streetjam.jp
- WPL Model https://www.wpl-rc.com
- XC Technology https://www.xc-esc.com
For 3rd party brands not listed above, email our customer service team direct at helpdesk@integy.helpdeskmx.com
OUTBOUND SHIPPING LOCATION
Integy Inc. U.S. Distribution Warehouse
4010 Valley Blvd Ste. 110
Walnut CA 91789 USA
(909) 979-3494
NOTE: There is no retail store or services (no will-call, no tech support, no direct sales, no return facilities) on the premises! We do not have retail staff or a retail showroom at our U.S. warehouse location, it is not open to the public. This location is strictly for shipping purposes - please do not arrive unannounced expecting to pick up an order you placed online - you will be refused.